Don’t worry. We’re here to help.

Try searching our Documentation on the left or asking some friends in the The Forums. If you can’t find what you’re looking for, you can always Ask Support.

General Questions

  1. What is Wufoo?
  2. How secure is Wufoo?
  3. Who are the people behind Wufoo?
  4. Is Wufoo right for me?

Billing & Accounts

  1. How do I cancel my account?
  2. What if I exceed my entry limit?
  3. What types of payment do you accept?
  4. How do I view my invoices?
  5. Can I change my account name/subdomain?

Forms & Email

  1. How do I integrate my Wufoo form into my website?
  2. How do I have an email sent to me each time a form is completed?
  3. Why am I not receiving any email notifications?
  4. Why can’t I see the submit button?
  5. How do I duplicate a form?
  6. Why’s my form saying “only one submission per user”?

Data & Reports

  1. How do I view and access my entries?
  2. Can I print a report/graph?
  3. How can I access the files uploaded through my forms?
  4. Why is all of the data being exported even if it is not visible in the report?
  5. How do I export my data?
  6. How do I delete my entries?
  7. How do I create a report based on specific dates?
  8. How long do you keep my information?

Themes

  1. How do I change the logo?
  2. How do I remove the Wufoo branding and ads?
  3. How do I customize the look of my form?
  4. How do I make my fields sit next to each other side-by-side?

Payment Integration

  1. How do I accept payments through my Wufoo form?
  2. Can I set up quantities for items?
  3. When I view an entry or report, why isn’t the payment status being correctly updated?
Updated : January 3rd, 2011